Two years ago, the State Administration for Market Regulation issued a document (Guoshi Jian Te She [2020] No. 56) pointing out the need to promote a new model of elevator maintenance based on demand, vigorously advance elevator liability insurance, and simultaneously popularize the integration of “Internet of Things + Maintenance.” Furthermore, pilot programs in various regions have been actively implementing real-time monitoring of elevator operating conditions through IoT systems and conducting online, real-time inspections and maintenance, with on-site maintenance intervals not exceeding three months at most. As for elevator insurance mechanisms, several major insurance companies have either planned or already launched pilot programs aimed at expanding coverage of elevator liability insurance and leveraging the role of liability insurance in both accident compensation and risk prevention.
What can STEP Elevator Cloud do for the new model of on-demand maintenance and elevator insurance?
I. On-demand maintenance services
1. The Elevator Cloud Xingchen eBox series terminals support a variety of application scenarios, including pure data collection, data collection plus IP voice calls, data collection plus video recording, and sensor-based data acquisition. These terminals can collect real-time status data, fault information, event logs, statistical data, and alarm notifications from elevators. With optional IP voice call and video surveillance features, they provide the hardware support needed for on-demand elevator maintenance and servicing.
Pure Data Acquisition Terminal ESDT400SL
Data Collection + IP Call Terminal ESDT400SA
Data Acquisition + Video Terminal ESDT405S-N
2. The elevator cloud accessory certification feature effectively ensures the reliable sourcing and quality of elevator accessories, enabling full lifecycle traceability of each elevator’s components, reducing the failure rate, and making maintenance and upkeep more worry-free.
Example diagram of elevator cloud accessory certification
3. The Elevator Cloud EOCD can collect vibration data reflecting the mechanical condition of elevators. It strictly adheres to elevator carrying capacity testing and acceptance standards. In cases where data exceeds the specified limits, it provides over-limit alerts and offers graphical visualizations for easy identification, facilitating accurate assessments of the elevator’s mechanical performance during maintenance and upkeep.
Example diagrams of portable EOCD and integrated EOCD
4. The maintenance and servicing modules on both the web and app platforms of the Elevator Cloud Platform have been optimized and upgraded, enabling convenient management of maintenance processes and maintenance contracts. Maintenance users can develop targeted maintenance plans based on monitored elevator operating conditions and track these plans throughout their implementation. The Elevator Cloud app makes it easy to create new maintenance plans, perform geolocation-based positioning, select specific maintenance items, upload images, text, and audio recordings, and obtain digital signatures—all of which significantly enhance maintenance efficiency.
Elevator Cloud App Maintenance Interface Example 1
Select maintenance type
Elevator Cloud App Maintenance Interface Example 2
Take photos, record audio, and upload text for maintenance tasks.
Elevator Cloud App Maintenance Interface Example 3
APP geolocation
II. Service Elevator Insurance
1. The Elevator Cloud Xingchen eBox series terminals can collect real-time data on elevator status, faults, events, statistics, and alarm notifications. Based on the requirements of the new national standard (draft for approval), the Elevator Cloud platform can generate statistics on fault-related entrapment rates and fault-induced elevator downtime rates. It can also compile and summarize data on fault-induced elevator downtime, rescue response times, and rescue durations to produce statistical reports.
Example of a statistical report
2. Insurance institutions can dynamically assess elevator insurance premiums based on statistical reports generated by the cloud platform.
3. The elevator cloud accessory certification feature ensures the reliable sourcing and quality of elevator accessories. When elevator insurance coverage includes accessory replacement, this feature can provide insurance institutions with assurance regarding the quality of the accessories.
Scan the code to download the STEP Elevator Cloud App.
