Amal Robotics has set up shop at the Yueyuan International Hotel in Ningguo City, Anhui Province, marking another milestone in its intelligent services.
2022-02-24
Recently, Amal Robotics arrived in Ningguo City, Anhui Province, and set up shop at the Yueyuan International Hotel, injecting technological momentum into this magnificent landmark hotel and adding a touch of reassuring and comfortable smart services.
“Yuanyuan”-style service ushers in a smart upgrade.
The Yueyuan International Hotel is located in a bustling area of Ningguo City, Anhui Province. It’s a comprehensive, high-end hotel that integrates dining, accommodation, conferencing, and leisure entertainment. With a total construction area of over 20,000 square meters, the hotel boasts an imposing architectural style that sets a new standard for the city’s skyline. Since its trial operation began on January 11, 2019, the hotel has received widespread acclaim for its luxurious and elegant design concept and its distinguished “Yueyuan-style” service, offering guests a comfortable and attentive experience. Now, with the introduction of Amal robots, the hotel’s service quality has undergone another “smart upgrade,” bringing innovation to every aspect of its service—from welcoming guests and providing information to guiding them and delivering items.
The introduction of the Amal robot stems from multiple considerations.
According to the introduction, the hotel made several considerations when introducing the Amal robot: First, in the wake of the industry’s wave of intelligent transformation, it has become imperative for hotels to undergo a technological upgrade. As a landmark hotel in the city, Yueyuan International Hotel must keep pace with this trend and avoid falling behind. Second, the hotel needs to add distinctive highlights to its “Yueyuan-style” service, and the introduction of the Amal robot will help the hotel extend its high-quality service throughout the property by leveraging advanced technology. Third, in the post-pandemic era, the contactless delivery provided by the Amal robot not only allows guests to experience convenience and peace of mind but also enhances the hotel’s operational efficiency.
Powerful core features—creating value through technology.
As a newly hired employee at Yueyuan International Hotel, the robot Amal is showcasing her rich talents here, bringing a whole new “smart” dimension to the hotel. You might encounter Amal in various areas of the hotel—such as the lobby, hallways, and guest rooms. When guests arrive, Amal proactively greets them, escorts them to their designated rooms, and even takes over the role traditionally performed by front-desk receptionists. She can also assist with delivering room service orders and help housekeeping staff deliver items like toiletries, flowers, and cakes—handling all kinds of errand tasks with ease. After completing each delivery, she autonomously disinfects herself, perfectly realizing contactless and safe service.
She can independently take the elevator up and down floors. Leveraging the advanced control technology of STEP Elevators, she can seamlessly connect with the elevators, enabling coordinated operation among multiple robots and efficient scheduling of several elevators. Thanks to pre-set travel routes, she knows the hotel’s spatial layout inside out. Her sophisticated multi-sensor navigation system allows her to easily avoid obstacles. With her compact and agile body, she busily shuttles every day between guest rooms and the lobby, truly acting as an all-around performer.
△ Busily shuttling between various areas of the hotel.
With the support of Amal Robotics’ intelligent services, the Yuyuan International Hotel has once again elevated its service quality and operational efficiency, while also offering guests a fresh and exciting accommodation experience. The Yuyuan International Hotel’s image as a new urban landmark has become even more dazzling!
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