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The elevator Xingchen IoT maintenance and service module is here!

2019-05-22

The elevator Xingchen IoT maintenance and service module is here!

1. Elevator Star IoT


To better serve elevator maintenance and servicing companies, STEPeng launched the Elevator Service Management System in 2007, based on an in-depth study of the needs of several well-known elevator maintenance firms in the industry. In recent years, with the rapid advancement of mobile internet and IoT technologies, STEP IoT team released the brand-new Elevator Xingchen IoT Platform Version 2.0 in 2018. The new platform integrates and optimizes the maintenance management module: it introduces location-based services, adds a maintenance module for the mobile app client, reorganizes business processes, simplifies operational procedures, and assists maintenance personnel in their daily tasks, truly achieving the digitalization and informatization of maintenance documents. Now, let’s dive together into the brand-new Elevator Xingchen IoT—Elevator Maintenance Module.

 


 

2. Maintenance Work Order


In the maintenance work order module, users can view a list of all maintenance work orders. The platform automatically updates and displays the status icon and color for each maintenance task based on its execution status, enabling users to promptly track and understand the progress of each project.

 

Maintenance Work Order List


3. Maintenance Plan


The “New Maintenance Plan” feature has also become more convenient—simply select the date and elevator, and the platform will automatically generate a maintenance plan based on the elevator’s maintenance cycle. Whenever a maintenance task is completed, the platform will automatically create the next maintenance plan according to the previously set maintenance cycle, ensuring that users won’t overlook creating a new plan due to forgetfulness.

 

New maintenance plan added


After the maintenance plan is successfully created, the relevant documents will be automatically sent to the maintenance personnel’s mobile app, where they’ll appear in the maintenance work order plan list.

 

Maintenance Work Order Plan


4. Maintenance Operation Procedure


The platform also provides functions such as security protection confirmation, selection of maintenance types, and on-site check-in. The maintenance operation process can only be initiated after these steps have been completed.

 

Maintenance Check-in

 

 

Maintenance Type


 

5. Maintenance Check-in


When performing maintenance check-in, the platform will verify both the maintenance personnel and the elevator’s location. Only if the maintenance worker is within a 500-meter radius can they complete the check-in procedure; otherwise, the check-in will fail. This approach further ensures compliance with maintenance procedures and facilitates effective attendance management of on-site personnel.

 

Unit address

 

Maintenance cannot check in.


 

6. Maintenance and upkeep operations


The mobile app already includes the latest maintenance and inspection requirements and automatically displays the relevant work items based on the elevator type and maintenance category. Maintenance personnel simply need to check off these items. (Subsequently, confirmation of the corresponding maintenance content will be linked to elevator signals obtained via the Internet of Things. If no changes are detected in the relevant signals during the maintenance process, the corresponding maintenance items cannot be checked off.)

 

Maintenance Content


The mobile app also provides electronic signatures for maintenance personnel, as well as electronic signatures and evaluations from the using unit. Relevant on-site photos can only be uploaded via real-time photography, thereby ensuring the authenticity and reliability of the data recorded on the platform.

 

User reviews


Once all business processes are completed, maintenance technicians can perform the completion operation on their mobile devices. The platform will automatically update the status of the maintenance work order, enabling internal management personnel to promptly track and stay informed about the progress of on-site maintenance activities.


The above provides a brief overview of the features and business processes associated with the Elevator Xingchen IoT maintenance management module. Compared to the previous ESMS maintenance management software, the new platform boasts a more aesthetically pleasing interface, a simpler design, and easier operation. It also supports a mobile app and location-based services, seamlessly integrating maintenance tasks both online and offline. By combining online and offline approaches and leveraging multiple technological solutions, this platform ensures the safe and reliable operation of elevators. Elevator IoT—STEP is on the way…

 

Scan the QR code above to download and install.
Latest Version of the Elevator Xingchen IoT Mobile App

 

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