In order to practice STEP's "customer-oriented" core values, we must earnestly understand customers' product needs and feedback. On September 2, Chen Huafeng, vice president of STEP and general manager of the Electrical Control System Division, Wang Gaojian, general manager of the Overseas Business Department, together with relevant business leaders visited KLEEMANN Elevator (China) Co., Ltd. in Kunshan.

KLEEMANN is an elevator company established in Greece in 1983 and is well-known in Europe. This visit is KLEEMANN's branch in China, which is an important customer that has a long-term partnership with STEP's overseas business department.

In the past ten years of cooperation, STEP has established a good cooperative relationship with KLEEMANN, and its products have also been trusted and recognized by customers. KLEEMANN's elevator sales have been increasing year by year, and the entire elevator equipped with the STEP elevator control system has spread all over Europe, Australia, the Middle East, and Southeast Asia. During this visit, Vice President Chen Huafeng gave detailed answers to the questions raised by the customers one by one, and instructed the direct counterparts to do their best to meet the needs of customers by optimizing the supply chain and improving internal efficiency. Wang Gaojian and the customer representative also actively communicated and exchanged ideas about new cooperation projects in the future. The two parties expressed that they would further strengthen cooperation for mutual benefit and win-win results.

In the current situation of severe international and domestic epidemic situation and shortage of raw materials, STEP always adheres to the purpose of being customer-centric, delivers products on time and quality, and provides high-quality after-sales technical services, which has won unanimous praise from new and old overseas customers. In the future, we will continue to strengthen communication with overseas customers, deepen the cooperative relationship between the two parties, and win new market opportunities together.